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Higher Apprenticeship L4 Employment related services

The Apprenticeship in Employment related services is developed for people working within the employability and skills sectors. The qualification will provide individuals with the skills they need to deliver high quality advice and guidance related services, help them develop in their role and support progression within the industry.

Professional Qualification

Level 4 Diploma in Employment Related services

This Framework includes the following components

  • Level 4 Diploma in Employment related services
  • Essential Skills Wales Communication
  • Essential Skills Wales Application of number
  • Essential Skills Wales Digital Literacy


Typically, 18 months

Typical job roles
  • Employer Engagement Co-ordinator/Senior Job Broker
  • Senior Personal Adviser/Senior Job Coach
  • Senior Tutor/Tutor Coordinator
Role profile

The role involves providing advice and guidance directly to clients, liaise with employers to generate opportunities to gain and sustain employment. Manage relationships with larger employers and have line management and quality assurance responsibilities for their team. Deal with more challenging or strategically important groups. Maintain relationships with key/relevant stakeholders and ensure communication between internal teams and external stakeholders.

Delivery model: How are apprenticeships delivered?

Each learner is different, which is why we use a range of delivery options – face-to-face support, online learning – within our programmes.

  • Apprentices are supported by a Training Advisor
  • Apprentices complete work projects, applying learning to their role
  • Expert tutor supports development of skills and knowledge
  • Learning and progress is managed and tracked online

How do I get involved?

If you would like any more information please get in touch by phone, email or fill out our short contact form.

E-Mail our friendly Apprenticeships Team to find out more.

Phone 01492 543431 to speak to our Apprenticeships Team and find out more.