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Apprenticeship L3 Retail

Retail is the process of selling consumer goods or services to customers through multiple channels of distribution for his or her own use. It will allow learners to apply their knowledge, understanding and skills thus proving competence in their job role.

Professional Qualification

Level 3 Diploma in Retail Skills (Sales Professional)

This Framework includes the following components

  • Level 3 Diploma in Retail Skills (Sales Professional)
  • Level 3 Certificate in Retail Knowledge
  • Essential Skills Wales Communication
  • Essential Skills Wales Application of number


Typically, 15 months

Typical job roles
  • Senior Sales Assistant
  • Craft Expect (e.g. Bakery)
  • Style Advisor (Personal Shoppers, Retail Consultant, Stylist)
Role profile

Retail, Sales Professional, performs the role of the Sales Assistant but also coaches Sales Assistant and is involved in merchandising their sales area. Work on a one to one basis with individual customers, within specialist areas.

Delivery model: How are apprenticeships delivered?

Each learner is different, which is why we use a range of delivery options – face-to-face support, online learning – within our programmes.

  • Apprentices are supported by a Training Advisor
  • Apprentices complete work projects, applying learning to their role
  • Expert tutor supports development of skills and knowledge
  • Learning and progress is managed and tracked online

How do I get involved?

If you would like any more information please get in touch by phone, email or fill out our short contact form.

E-Mail our friendly Apprenticeships Team to find out more.

Phone 01492 543431 to speak to our Apprenticeships Team and find out more.