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Apprenticeship L3 in Hospitality Supervision and Leadership

Professional Qualification

Level 3 Diploma in Hospitality Supervision and Leadership

This Framework includes the following components

  • Level 3 Diploma in Hospitality Supervision and Leadership
  • Level 3 Principles in Professional Cookery
  • Essential Skills Wales Communication
  • Essential Skills Wales Application of number


Typically, 21 months

Typical job roles
  • Unit Manager – contract catering
  • Head of Departments
  • Hotel Supervisor/Manager
Role profile

Maintain the smooth running of the department, co-ordinate their functions, maximise the customer experience, resolve problems, ensure staff comply with health and safety, fire and hygiene regulations, monitor security systems, and ensure a high standard of personal presentation. Manage: food production/delivery and process; make decisions on work allocation and re-allocation; the roster; menu changes and supply issues; produce/monitor food safety/related policies. Play a key role in the development of new facilities, special promotions, and events. Ensure that the business and departments run efficiently, and any problems that arise are dealt with.

Delivery model: How are apprenticeships delivered?

Each learner is different, which is why we use a range of delivery options – face-to-face support, online learning – within our programmes.

  • Apprentices are supported by a Training Advisor
  • Apprentices complete work projects, applying learning to their role
  • Expert tutor supports development of skills and knowledge
  • Learning and progress is managed and tracked online

How do I get involved?

If you would like any more information please get in touch by phone, email or fill out our short contact form.

E-Mail our friendly Apprenticeships Team to find out more.

Phone 01492 543431 to speak to our Apprenticeships Team and find out more.