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Apprenticeship L3 Employment Related services

Professional Qualification

Level 3 Diploma in Employment related services

This Framework includes the following components

  • Level 3 Diploma in Employment related services
  • Essential Skills Wales Communication
  • Essential Skills Wales Application of number
  • Essential Skills Wales Digital Literacy


Typically, 24 months

Typical job roles
  • Customer Liaison Officer
  • Personal Adviser/Job Coach/Employability
  • Coach Job Broker/Employer Engagement Officer
Role profile

The role involves providing advice and guidance directly to individuals to identify personal needs, strengths and weaknesses, and job/career aspirations and help them plan to achieve positive employment. Liaise with employers to generate opportunities to gain and sustain employment and manage personal case load.

Delivery model: How are apprenticeships delivered?

Each learner is different, which is why we use a range of delivery options – face-to-face support, online learning – within our programmes.

  • Apprentices are supported by a Training Advisor
  • Apprentices complete work projects, applying learning to their role
  • Expert tutor supports development of skills and knowledge
  • Learning and progress is managed and tracked online

How do I get involved?

If you would like any more information please get in touch by phone, email or fill out our short contact form.

E-Mail our friendly Apprenticeships Team to find out more.

Phone 01492 543431 to speak to our Apprenticeships Team and find out more.