How we're working during Covid-19

Phone: 01492 543431

Social Media

manual override of the alt attribute

Apprenticeship L3 Advice and Guidance

The Apprenticeship in Advice and Guidance is to support those who are employed in the Advice and Guidance related sector in Wales. The qualification will provide individuals with the skills they need to deliver high quality advice and guidance related services, help them develop in their role and support progression within the industry.

Professional Qualification

Level 3 Diploma in Advice and Guidance

This Framework includes the following components

  • Level 3 Diploma in Advice and Guidance
  • Essential Skills Wales Communication
  • Essential Skills Wales Application of number
  • Essential Skills Wales Digital Literacy


Typically, 18 months

Typical job roles
  • Customer Liaison
  • Employment Liaison Officer
  • Family Support Officer
  • Job/ Employability Coach
  • Project / Support Worker
Role profile

The role involves providing advice and guidance directly to clients, establish and maintain relationships with employers, reporting to line management as well as associated services. You may also supervise and support other staff members and manage personal case load.

Delivery model: How are apprenticeships delivered?

Each learner is different, which is why we use a range of delivery options – face-to-face support, online learning – within our programmes.

  • Apprentices are supported by a Training Advisor
  • Apprentices complete work projects, applying learning to their role
  • Expert tutor supports development of skills and knowledge
  • Learning and progress is managed and tracked online

How do I get involved?

If you would like any more information please get in touch by phone, email or fill out our short contact form.

E-Mail our friendly Apprenticeships Team to find out more.

Phone 01492 543431 to speak to our Apprenticeships Team and find out more.