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Prentisiaeth Sylfaen L2 Defnyddwyr TG

The Foundation Apprenticeship in IT Users is suitable for any individual who works with IT systems. You will need to be able to demonstrate that you have the ability to set up and use IT systems, use of internet and email, collaborative software, office applications, use of multimedia, video and website software.

Cymhwyster Proffesiynol

Diploma Lefel 2 mewn Defnyddwyr TG

This Framework includes the following components

Level 2 Diploma in IT Users

Essential Skills Wales Communication

Essential Skills Wales Application of number

Essential Skills Wales Digital Literacy

Hyd y Cwrs

Typically, 18 months

Typical job roles

Personal Assistant

Office support

Website design or technician

Publishing or multimedia assistant

Sales or marketing executive

Role profile

An IT Users role will be to support the working environment by selecting and using appropriate IT tools and applications for any task to improve both personal effectiveness and business productivity. They will be able to use Customer Relationship Management software, communicate using internet and email as well as preparing presentations or handouts and maintaining spreadsheets and databases.

Delivery model: How are apprenticeships delivered?

Each learner is different, which is why we use a range of delivery options – face-to-face support, online learning – within our programmes.

  • Apprentices are supported by a Training Advisor
  • Apprentices complete work projects, applying learning to their role
  • Expert tutor supports development of skills and knowledge
  • Learning and progress is managed and tracked online

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