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Prentisiaeth L3 Defnyddwyr TG

You will need to show that you have the competence, skills and knowledge to work effectively and efficiently with IT systems, communications and productivity tools and applications in a range of job roles and industry sectors.

Cymhwyster Proffesiynol

Diploma Lefel 3 mewn Defnyddwyr TG

This Framework includes the following components

Level 3 Diploma in IT Users

Essential Skills Wales Communication

Essential Skills Wales Application of number

Essential Skills Wales Digital Literacy

Hyd y Cwrs

Typically, 21 months

Typical job roles

Application Helpdesk Support

Office Manager

Personal Assistant

Website manager

Teaching Assistant

Sales Account Manager

Role profile

The level 3 Apprentice will be prepared for job roles requiring in-depth knowledge and competence in the use of particular systems and software, as well as wide-ranging transferable skills and the ability to develop and test solutions to improve workplace productivity through the use of IT. Responding to hardware and software problems, responsible for others’ use of IT, managing tasks and diaries to schedules, planning and designing websites, preparing presentations and other resources, using mobile communications.

Delivery model: How are apprenticeships delivered?

Each learner is different, which is why we use a range of delivery options – face-to-face support, online learning – within our programmes.

  • Apprentices are supported by a Training Advisor
  • Apprentices complete work projects, applying learning to their role
  • Expert tutor supports development of skills and knowledge
  • Learning and progress is managed and tracked online

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